FAQS | POLICIES
FAQS | POLICIES
Customer Service: Mon-Fri 12:00pm -7pm EST. (312)-532-3796
**NO REFUNDS - EXCHANGE OR STORE CREDIT ONLY WITHIN 5 DAYS!!!
RETURNS FOR STORE CREDIT MUST MEET THESE REQUIREMENTS:
1. Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, soiled, and without clothing tags.
2. Merchandise must have all tags.
Any merchandise marked "Final Sale" cannot be returned.
Non-returnable merchandise include: Fur Coats
3. We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear, the smell of fragrances and smoke.
4. Customer is responsible for shipping fees to send the order back to Lavish Furs
5. Shipping fees are non refundable.
If you meet the return/exchange requirements please Contact Lavish Furs
Luxury & Furs
RETURN PROCESSING TIME
Upon receipt of your package, your return for a store credit will be processed within 3-4 business days. You will be notified via email once your return has been processed.
WE SHIP WORLDWIDE
PROCESSING TIME : "When will my order ship?"
All orders are processed, verified, and shipped within 2-5 business days or sooner.
We are not responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You can track your package using the supplied tracking number.
HOW LONG IS SHIPPING?
All orders are processed, verified, and shipped within 2-5 business days.
Once your order has been shipped, the estimated time of arrival is:
1. USPS standard shipping (3-4 business days)
2. USPS Express mail (Guaranteed in 2 business days, 1 business day in most cases) Express Shipping address must be verified for approval).
1. USPS Priority international mail (7-14 business days)
HOW DO I TRACK MY ORDER?
When your order has shipped, we will send you a confirmation email that includes your tracking number so that you can follow the progress of your shipment. For international orders, Standard Airmail includes a customs form label number that can be used to locate your package, but is not an actual tracking number.
*No price adjustments on previous purchases.